The future of identity starts with knowing less, not more.
Today’s dominant identity model is back to front. Organisations have too much control of identity processes; this creates friction, weakens trust, and exposes both businesses and consumers to unnecessary risk.
Ditto was launched with a clear, pragmatic vision – move the world toward a privacy-preserving, user-controlled future without losing sight of today’s reality.
London – 23rd April 2026 – What if the biggest problem in digital identity isn’t that organisations know too little, but that they collect too much information?
For years, identity has been built on accumulation. Collect more data. Conduct more checks. Gather more documents. Feel more confident in a person’s identity. But this results in more personal information moving between systems, teams, and third parties. It is a model that treats data capture as a shortcut to trust. In practice, it does the opposite.
The outcome is an identity ecosystem that is heavy, repetitive, and, for the end-user, tedious! Businesses ask for more information than they need, store it for longer than they should, and carry the cost and risk that comes with it. Consumers are made to jump through the same hoops, again and again, with little visibility or control over where their data goes next. Identity becomes something done to them, not something they own.
That hurts businesses in ways that go far beyond compliance. More personal data increases exposure. Greater exposure increases vulnerability. Increased vulnerability creates more opportunities for fraud. And the damage doesn’t stop there. The model slows onboarding, complicates authentication and fragments customer journeys across channels. When every interaction depends on passing sensitive data around, trust becomes harder to build and easier to lose.
It hurts consumers too. Repeated verification is frustrating. Over-sharing personal information feels intrusive, because, well, it is. And when identity systems depend on storing large volumes of sensitive data, the consequences of compromise grow fast. In the right (or, rather, wrong hands) small amounts of personal data can be exploited and create significant impacts on the consumer. Aside from the privacy concerns, it’s no wonder that everyday people feel uneasy every time they are asked to prove who they are and to willingly hand over the building blocks of their identity.
That is why digital identity is shifting. The direction is clear: less disclosure, more control, stronger trust. Privacy-preserving, user-controlled models let people prove what matters without surrendering everything else. The emergence of the EU Digital Identity Framework reflects that shift. Privacy is no longer a nice-to-have. It is becoming fundamental to secure digital interactions. At Ditto we recognise and embrace this; zero-knowledge proofs, selective disclosure and empowering consumers with control of their identity should be fundamental to the new identity model.
But we also recognise this change can not happen all at once. For some time, centralised and decentralised identity systems will exist side by side. That is the reality. The winners will not be the organisations waiting for a clean break. They will be the ones able to operate confidently across both worlds: meeting today’s onboarding, authentication, fraud, and compliance needs while preparing for a more interoperable, privacy-first future. True mastery lies in balance: confidently operating within the trusted identity infrastructure of today, while proactively preparing for the decentralised, wallet-based world of tomorrow.
That is why Ditto exists. We’re here to help organisations bridge the identity systems they rely on now with the ones that are going to reshape digital trust. Less friction. Less unnecessary data. More control for users. More certainty for businesses. Simply put, proving identity should be as easy as saying ‘Ditto’.
If you’re rethinking how identity should work for your customers, your business, and the future of trust, talk to the Ditto team.
Hola! I’m Gonzalo Alonso; over the last 30 years I’ve led at Google and Microsoft, as well as building and exiting my own tech startups. I’m now proud to be the Chief Executive Officer at Ditto.